Privacy Policy (The Lifted Creative)

Last Updated: December 20th, 2025

This Privacy Policy explains how Lifted Creative Studio, also known as The Lifted Creative (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, contact us, book services, or purchase products or services.

If you have questions about this policy or your information, contact us at contact@theliftedcreative.com.

1. What information we collect

Information you provide to us

We may collect personal information that you submit, including:

  • Name, email address, phone number, business name

  • Social media handles and website links

  • Questionnaire responses, project details, goals, preferences, and other intake information

  • Files you upload or share with us (brand assets, images, copy, logos, fonts, examples, and other materials)

  • Communications you send us (emails, messages, feedback, approvals)

  • Billing details needed to process payments (such as billing name, billing address, and purchase history)

Information collected automatically

When you visit our website, we may automatically collect:

  • Device and browser information

  • IP address and general location data (city or region level)

  • Pages viewed, time spent on pages, and navigation activity

  • Referral source (how you found our site)

This information is typically collected through cookies and similar technologies (see Section 6).

2. How we use your information

We use personal information to:

  • Provide and deliver services, digital products, and customer support

  • Respond to inquiries and communicate about services

  • Send invoices, process payments, and maintain records of purchases

  • Schedule appointments and manage bookings

  • Manage projects, including collaboration, revisions, and delivery of files

  • Improve our website, offers, and client experience

  • Send updates or marketing emails if you opt in (you can unsubscribe at any time)

  • Protect our business, enforce our policies, and prevent fraud or misuse

We do not sell your personal information.

3. When we share your information

We share personal information only as needed to run our business, including with:

  • Payment processors (for example, Stripe) to process payments and prevent fraud

  • Scheduling platforms (for example, Calendly) to manage bookings and appointments

  • Website hosting and forms (for example, Squarespace) to operate our website and collect submissions

  • Analytics providers (for example, Google Analytics) to understand site usage and performance

  • Cloud storage and communication tools (for example, Google Workspace, file delivery platforms) to store and deliver project files and communicate with you

These service providers process data on our behalf for legitimate business purposes. We do not authorize them to use your information for their own unrelated marketing.

We may also disclose information:

  • If required by law, subpoena, or legal process

  • To protect our rights, safety, and property, or the rights, safety, and property of others

  • In connection with a business transfer (such as a merger, acquisition, or sale of assets), where permitted by law

4. Payments

Payments are processed through third-party payment processors. We do not store full credit card numbers. Payment processors may collect and store payment information according to their own privacy policies and security practices.

5. Client materials and confidentiality

Client files and brand materials you share with us may include personal information if you include it in your documents. We recommend removing sensitive personal data from files whenever possible.

We treat client project materials as confidential and use them only for:

  • Completing the agreed services

  • Internal project management and backups

  • Portfolio or marketing use only if permitted by your agreement or with your permission

6. Cookies and tracking technologies

We may use cookies and similar technologies to:

  • Enable basic website functionality

  • Remember preferences

  • Analyze traffic and site usage

  • Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect parts of the website’s functionality.

7. Data retention

We keep personal information only as long as reasonably necessary for:

  • Providing services and completing projects

  • Maintaining business, accounting, and tax records

  • Resolving disputes and enforcing agreements

  • Meeting legal obligations

Retention periods vary depending on the type of information. If you request deletion, we will delete what we reasonably can, but we may retain limited information required for legitimate business purposes, including legal, tax, accounting, and fraud prevention.

8. Your choices and rights

Depending on where you live, you may have rights to:

  • Request access to the personal information we have about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of marketing emails at any time

To submit a request, email contact@theliftedcreative.com with the subject line “Privacy Request”. We may request verification to confirm your identity and protect your information. We aim to respond within 30 days.

9. Children’s privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.

10. Security

We take reasonable steps to protect personal information, including using reputable platforms and access controls. However, no method of transmission or storage is 100 percent secure, so we cannot guarantee absolute security.

11. Third-party links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties. Please review their policies before submitting information.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of our website after changes means you accept the updated policy.

13. Contact

Lifted Creative Studio (The Lifted Creative)
Email: contact@theliftedcreative.com